Your partner in China-origin
freight forwarding
Austone supports importers with practical freight forwarding from China, including sea freight, air freight, customs coordination, warehousing, sourcing support and destination planning. We help businesses connect supplier-side decisions with the freight, clearance and delivery steps that follow, so the shipment works as one clear process.
What buyers should know about Austone
Importers usually want more than a freight booking. They want a team that understands the route, the cargo, the timing pressure and what happens after the shipment arrives.
Practical route and service advice
We help buyers compare freight, customs, warehousing and sourcing support in a way that fits the real shipment.
Clear communication from origin onward
The goal is to make each stage of the shipment easier to understand, from supplier coordination through to arrival and delivery.
Support built around importer needs
Many of our shipments are Australia-focused, but the same commercial planning approach supports a wider range of destinations and cargo types.
Purpose-built for B2B, backed by a decade of infrastructure
Austone operates as the Dongguan branch of Austway Group, focusing on international B2B logistics and supply chain services for importers, procurement teams and growth-stage cross-border businesses that need long-term strategic planning, not one-off shipments.
Austone combines dedicated account attention with an established international logistics network spanning regional hubs, domestic and overseas warehousing, and coverage across Australia, New Zealand and the UK. Austone puts that infrastructure to work specifically for B2B clients, with the agility and attention of a dedicated team.
For our clients, this means a partner that plans in quarters and years — not single shipments — with established operational capability behind every commitment.
At the heart of Austone is a simple belief: partnerships should be win-win, and growth should be shared. That starts with how we treat our own team — because a team that's genuinely invested in doing the job right is what makes commitments actually hold up, shipment after shipment. It's why our clients' real-world needs get met with precision, not just promises.
Plan ahead
Align routes, capacity and service requirements before shipment pressure builds.
Build continuity
Connect sourcing, freight, customs, warehousing and delivery as one repeatable B2B operation.
Grow together
Support long-term account plans with dedicated attention and established logistics infrastructure.
From group operating milestones to the launch of Austone as a focused overseas business brand
This timeline translates the wider operating journey into a clearer brand story for Austone. It shows how route capability, warehousing, project support and regional expansion gradually built the foundation for a more focused 2025-facing brand for overseas business customers.
Austone was launched in 2025 as the outward-facing brand focused on professional supply chain and logistics solutions for overseas business customers, built on the operating depth developed across the wider journey.
What buyers can expect from Austone
When importers choose a freight partner, they usually want confidence in origin coordination, route planning, service range and the ability to connect multiple stages of the shipment process.
Strong supplier-side positioning
Being close to the China export side helps buyers move from supplier questions into freight decisions more smoothly.
Strong Australia-facing commercial orientation
Many route, service and customs decisions are shaped around the needs of Australia-bound importers and destination handling requirements.
Freight, customs, warehousing and sourcing support
One of Austone’s strengths is the ability to connect several stages of the import journey instead of treating them as unrelated tasks.
Great service starts with clear communication and dependable support
Buyers usually trust a freight partner when they know there is a real team behind the service, clear communication during the shipment and practical support when decisions need to be made quickly.
Route-first thinking
Austone helps structure decisions around the route and the real business need, not only around a transport label.
Importer-friendly communication
We aim to reduce confusion, clarify the next step and help buyers make better logistics decisions.
Connected support mindset
Freight, customs, sourcing, warehousing and destination planning work best when they reinforce one another instead of being handled in isolation.
GROUP CREDENTIALS & RECOGNITION
Credentials Built Over Years of Logistics Operations
Austone is the Dongguan Branch of Austway Group. The credentials and recognition below are held by Austway Group and relevant Group entities.
A selection of Austway Group credentials, memberships and industry recognition accumulated over years of logistics operations.
Meet the people behind the service
Strong freight support comes from real people who understand the route, the cargo and the timing pressure behind each shipment. Below is space for your core team introductions, with Australia-focused support as a key strength.
Anna
Thirteen years in international logistics led Anna to found Austone on a simple principle: partnerships should work for both sides. Her specialty runs deep — LED lighting, furniture, large-scale project cargo, dangerous goods containers — and that practical grounding still shapes how the company operates today.
Penny
Nearly four years working in the Australian market, plus a background in building materials export, shape how Penny approaches every client problem — practically, and from experience. She's the one who untangles the complicated logistics issues while quietly building the systems that let Austone scale. Hiking and film round out her time off.
Ada
Ada turns Austone's logistics work into stories global buyers can actually understand — managing social content, video and brand marketing with a real grasp of what's happening behind the scenes in cross-border freight.
Eason
Tracking, execution, exceptions — Eason handles the daily mechanics of air and sea freight orders, staying ahead of customs and clearance snags before clients even notice them. He's proactive by habit, not just when asked. Table tennis is his after-hours reset.
Angela
Based in Dongguan, Angela leads sea and air freight solution development for Australia, New Zealand, the UK and Europe. Clients value her patience and her habit of genuinely understanding what they need before proposing a solution. Calligraphy is her outlet outside work.
Lory
From first enquiry to final delivery, Lory keeps clients across Australia, New Zealand, the UK and Europe closely informed. Fast replies and a strong sense of ownership are what clients mention most about working with him. He surfs when he's off the clock.
Jenny
Garment exports to Australia, New Zealand and the UK are Jenny's focus. She replies quickly and updates clients before they have to ask — the kind of visibility that builds trust over time. She plays badminton outside work.
Zoey
Working out of Guangdong, Zoey handles export freight enquiries for Australia, New Zealand, the UK and Europe with a level of care that clients notice — nothing gets overlooked. Outside work, she's in the gym.
Yulia
FCL shipments, dangerous goods containers and UPS imports to Australia and New Zealand all pass through Yulia's process. She has a habit of catching small issues before they become expensive ones — a quality that keeps her corner of operations running cleanly.
Abby
Air and sea freight clients across Australia and New Zealand rely on Abby to keep shipments moving and questions answered. Her instinct for spotting a problem before it grows — and pulling the right people in fast — makes her a reliable point of contact. Outside work: new restaurants and travel.
Suki
New Zealand LCL/FCL shipments move through Suki's hands from booking to delivery. She stays close to every order, catching issues early and keeping clients in the loop with straightforward updates. When she's not working, she's usually planning her next trip.
Becky
Becky runs the full cycle of conventional air freight into Australia — receiving, documentation, customs, delivery. Nothing gets past her without a second check, which is exactly why shipments under her watch tend to move without surprises. She plays badminton in her downtime.
Ginna
Every payment, invoice and supplier settlement at Austone runs through Ginna's careful eye. Colleagues describe her as the person who never lets a number slip through unchecked — patient, principled, and thorough by nature. She spends her free time hiking.
Want to talk about your freight setup?
Tell us the route, cargo type or service stage you need help with, and we can help you work out the best next step.
Tell us your route
Australia, New Zealand, UK, Europe, Canada or another destination you are planning around.
Tell us the support you need
Sourcing, freight, customs, warehousing or a more complete shipment support flow.
We help define the right path
The goal is a clearer next step before logistics mistakes become expensive.